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New Recreation Software Supports Innovative Services

18 Feb 2020

Front row (L to R): Dave Kerr, Denise Ryan, Tracy Zwicker-Forbes, Brittany Pottie, Avery Masewich
Back row (L to R): Kim LeBlanc, Doug Murphy, Sam Bennett, Linda Simmonds
Missing: Joel Aguinaga, Vicki Robertson, Bob Gailey.

The municipality’s new recreation software has been making it easier for our residents to access programs and services offered at over 50 community and recreation centres and multi-district facilities across the region.

Since the software’s launch in July 2018, over 82,000 client accounts have been created with 79,500 program registrants participating in over 11,000 programs. The software also allows residents to process memberships, as well as sign-up for drop-in sessions.

But the capabilities don’t stop there; several transformative offerings are currently in the works.

New in 2020, residents will be able to search gym space, ball diamonds, sports fields, and ice surfaces (starting this winter with the LeBrun Recreation Centre and Sackville Sports Stadium), with the ability to book online coming soon. Equipment loans — including helmets, skates, kayaks, canoes, snowshoes, and more — will also be offered.

As part of the Affordable Access Program, residents who meet the criteria can access heavily discounted or free programs and services through the software. And a new payment-plan option for summer camps will allow registrants enrolling within the full eight weeks of programming to pay just 25 per cent of the cost as of April 1, with remaining deductions occurring throughout May, June and July. New universal key fobs and cards will also be issued to registrants, facilitating accessibility across all community and recreation centres and multi-district facilities.

The ongoing deployment of this enterprise recreation software in centres and facilities across the municipality — many with their own unique site requirements, registration fees, processes and program offerings — is no easy feat. Progress would not be possible without the expertise and adaptability of the project team.

Congratulations to everyone involved for your collaboration, problem solving and commitment to excellence.

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